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Forums >> Exchange Talk >> How To Fix The Common Problems of Echo & Kindle?

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User: 35799 - 1 posts
kimberlyphillips
The Device Support


posted 08:56PM
Fri 28th Sep 2018
Alexa won’t connect to other devices

Firstly, make sure your device is actually compatible with the Echo. It may need a bridge like the SmartThings or Wink hub. 

Kindle Fire stuck on logo

Plug your tablet into a charger and let it charge for at least 15 minutes. Now, keep it plugged in, and press and hold the Power button until it restarts and see if it works normally. You may need to hold it down for 40 seconds or more.

Amazon Dot Setup | Echo Dot Setup | Kindle Help
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