|Apple to fix fault in iPhone 5
|Apple has offered to replace faulty on-off buttons on the iPhone 5, a rare glitch the company said affected "a small percentage" of the previous-generation smartphones.
iPhone 5 models manufactured through March 2013 may be affected by the issue, in which the button, also known as a sleep/wake mechanism, stops functioning or works only intermittently, Apple said on its user support page.
It did not say how many phones were shipped with the faulty mechanism. Owners can type in their iPhone serial numbers on Apple's website to see if their phone qualifies for a fix, then either take their gadget to a store or mail it in to be repaired.
"Apple will offer the service free of charge to iPhone 5 customers with models that exhibit this issue and have a qualifying serial number," spokeswoman Teresa Brewer said in a statement.
Apple rarely initiates large-scale repair programs for its products, and iPhone glitches are rare. The company prides itself on hardware engineering and design, particularly for a flagship phone that yields more than half its revenue.
In a 2010 incident dubbed "Antennagate," the company famously admitted that its iPhone 4 may experience signal loss when handled a certain way. The company subsequently offered free phone casings to correct the issue.
Apple began selling the iPhone 5S and the cheaper 5C in late 2013. In the first quarter, it moved a better-than-expected 43.7 million phones, helped by the gadget's increasing popularity in markets like Japan and China.
|NBN Co boss suggests levy for TPG
|Company reports $1.1 billion loss.
NBN Co’s new CEO Bill Morrow has suggested the Federal Government apply a levy onto NBN infrastructure competitors like TPG in order to ensure a sustainable economic model in the provision of broadband services to rural customers.
Morrow this morning gave an insight into the company’s upcoming submission to the Vertigan review, revealing it would suggest either a levy on infrastructure providers competing with the NBN or a tax subsidy to support the rollout of the NBN to rural and regional areas.
“The current structure today cannot support competition in the infrastructure level without saying ‘I’m going to allow it in a free marketplace and I’ll use a tax subsidy for rural areas to keep costs down or [a levy for infrastructure providers]',” Morrow said.
“We don’t have a preference either way, we’re relaxed about it, all we can do it point out that things will change from the original intent of NBN.”
He said TPG’s efforts to build a competing fibre-to-the-basement network, cherry picking off lucrative metropolitan areas for connectivity, would push the overall cost of building the national broadband network up.
“If you’re still going to build the regional areas - which people like TPG aren’t going to do - it means we have to get more subsidies from the metropolitan areas we are going into, which means we have to charge in them greater, and then you get a non-sustainable economic model,” Morrow said.
“If there is infrastructure competition, we need to consider whether the Government imposes a cross-subsidy component on the infrastructure competition. So if TPG goes into a certain area, they can implement whatever cost model they want, but there [should be] a levy to be able to partly offset the cost of getting a broadband solution to rural areas.
“That way NBN Co can still build in the area and the economic model stays intact. Everyone can get broadband, and there’s still competition.”
TPG last year revealed plans to roll out fibre-to-the-basements of an extra 500,000 apartments across metropolitan Sydney and Melbourne, using loopholes in anti-cherry picking legislation governing the NBN. It has started construction in a number of sites across NSW, Victoria and Brisbane, and is live trialling the service.
Morrow’s comments come as the company reported a $1.1 billion operating loss for the last nine months - a result Morrow admitted signalled NBN Co's need to lift its game.
The operating loss accompanied revenue of just $69.8 million for the nine months ended March 31, according to unaudited quarterly results released today.
Most of the company’s capital expenditure went towards expanding the national broadband network. It reported life to date increases to CapEx and OpEx, now $4.9 billion and $2.4 billion respectively.
It claimed a quarterly increase of 27 percent of premises with an active NBN service, now sitting at 166,642, and a 23 percent increase in passed fixed line and fixed wireless premises, standing at 512, 659 premises as at the end of March.
It is continuing its efforts to attack service class zero orders, admitting one third - or 94,883 - of existing connected homes and businesses are unable to access services despite being passed by fibre.
NBN Co outgoing chief operating officer Gred Adcock said the company is combating the issue by instructing contractors to install lead-ins and connection boxes to premises while fibre is being laid in the street, which had previously been done separately.
Reducing a backlog of held service orders has been a priority for NBN Co since the start of the year. It beefed up its field force to reduce the number of NBN service orders that had become held due to technical issues and contractors missing appointments.
"It is essential we tackle what has effectively become a brand issue," Adcock said.
“There are a range of issues we need to address. The primary focus for management has been on building the network rather than connecting families and businesses,” Morrow said.
“We need to do both and we need to do them better.”
Morrow took the top job two weeks ago and is already attempting organisational reform. Last week he announced CTO Gary McLaren, CFO Robin Payne and head of corporate services Kevin Brown would depart the company.
|ADSL2+ in Coleraine
Senator the Hon. Stephen Conroy
For a starter it's disappointing that ADSL 2 is not available in
Coleraine in country SW Victoria though it does have ADSL 1(download 0.43
Mbps upload 0.30 Mbps).
Country people are not second class Australian citizens and should not be
treated as such! Its offensive to country people that the Federal
Governments NBN is being implemented at huge expense to us as taxpayers
without offering and funding an acceptable, affordable service that allows
any business like ours to compete on a national stage today.
Without this updated technology it's almost impossible to receive emails
with content like price lists as the speed (download 0.43 Mbps upload 0.30
Mbps) is so slow and frustrating that it is hampering the development of
regional business like ours.
Towns like Coleraine, Balmoral, Dunkeld, Cavendish and Penshurst are smaller
communities without ADSL 2 who surround a bigger Hamilton city within the
Southern Grampians Shire so we demand a telecommunication service that is
fair and affordable for the Australian citizens who live and work in the
greater regional areas of Australia. Justifiably Hamilton as a city has ADSL
2+ which is even faster than ADSL 2 so now it's about time the politicians
started to demand and act by offering equality and opportunity to everyone
concerned now and not in 5 or 10 years time with the NBN rollout.
Australian businesses and families in even smaller communities and on farms
living and working outside towns like these have only access to "dialup" or
satellite at unacceptable quality and usually are to costly to incorporate
into the family budget to utilise fully in our modern business world today .
Senator, as our federal representative I know this is a Telstra issue but
you and I are major shareholders of Telstra through the governments 10.9%
shareholding of the company so I'm expressing our country people's concern
and frustration with the basic poor service within our region to you. Please
ask Telstra to upgrade our Coleraine and surrounding towns telephone
exchanges mentioned here to accommodate the ADSL 2 technology. It would be a
huge boost to the regions economy.
The 36 billion dollars (28 billion of that will be paid for by us the
taxpayers) that is budgeted for by the Federal Government to implement NBN
will not be spent on these townships and communities using fibre to the
premises as they are "communities" with less than 1000 people. The NBN plan
for Coleraine has the optic cable passing right on through the town without
stopping to a larger more "relevant" town or community in Casterton along
the superhighway- can you believe that! The technology will literally be
going past our door and we won't be connected. When will the "Big City"
decision makers in our federal parliament balance the availability,
accessibility and affordability of technology to smaller community centres
for their citizens in these communities? We pay our taxes and contribute to
the welfare and betterment of our country also, so we expect and demand to
be included in the NBN like the other 93% of Australian premises who will be
connected with speeds of 100 Mbps without the extra ongoing costs and
charges that we are being currently paying.
To quote the NBN website:-
"The NBN will connect 93 per cent of premises with fibre to the premises
technology providing speeds of up to 100 megabits per second (Mbps). The
remaining premises will be connected via next-generation fixed wireless and
satellite services that deliver peak speeds of at least 12 Mbps."
If the communities listed above, and like many others who are also classed
as "to difficult, to expensive" drop into the 7% of premises (which probably
represent over 70% of the Australian area) that are not connected with fibre
to the premises or fixed wireless, THEN please CONNECT US WITH THE NEXT
GENERATION FIXED WIRELESS AND SATELLITE SERVICES THAT DELIVER SPEEDS OF AT
LEAST 12 Mbps NOW! Or at the very least urgently get the technology into
space so that the people who will miss out on the big deal won't have to
wait ten years to see a result.
As I said running a business on a download speed of 0.43 Mbps today is just
not on for country people, it's insulting.
If the Government can budget and spend huge amounts of money on the NBN they
must at the very least guarantee the ongoing costs for its "disadvantaged"
citizens to use the substandard wireless and satellite technology to reflect
the rates that our city cousins currently pay, or will pay now or in the
future for a superior optic fibre service.